- OperatorNovaForge LTD / Casolinia Group
- Established2024
- Games9,800+ titles from 80+ providers
- CurrenciesAUD, USD, EUR, CAD, GBP + 8 more
General betting conditions
These Betting Rules apply to wagers placed through Naobet Casino and should be read together with the website’s General Terms and Conditions, Privacy Policy and any game-specific rules. If a separate rule applies to a particular game, promotion or betting market, that rule may provide additional information. Where there is an inconsistency, the more specific rule will generally apply to the relevant activity, subject to applicable law.
You must be legally permitted to use online gambling services in your location. Players in Australia are responsible for checking the laws that apply to them, including any rules relating to online gambling, payments, taxation, age and access from their state or territory. You must not use the service if doing so would breach a law or restriction that applies to you.
Account and player requirements
- You must provide accurate, current and complete information when creating and maintaining an account.
- You must meet the minimum legal age and any other eligibility requirements that apply to the service.
- An account must be used only by the registered account holder. You must keep your login details private and must not allow another person to place bets using your account.
- You may be asked to complete identity, age, payment or source-of-funds checks before using certain features or receiving a withdrawal.
- You must not open or use an account for an unlawful purpose, to avoid a restriction, or to interfere with the proper operation of the website.
- Duplicate accounts, false identities, automated betting tools and other methods intended to gain an improper advantage are not permitted.
Naobet Casino may restrict, suspend or close an account where information is inaccurate, checks cannot be completed, the account appears to be used improperly, or activity may breach these rules or applicable requirements. Any action taken will be handled in accordance with the applicable terms and legal obligations.
Placing and accepting bets
A wager is placed when you select the relevant game, market, stake or other available option and confirm the transaction through the betting interface. Before confirming, you should check the details displayed on screen, including the game or market, selected outcome, stake, applicable odds or return information and any other conditions shown. You are responsible for reviewing a bet before submitting it.
A bet is generally binding once it has been submitted and accepted by the system. A submitted bet may not be changed, cancelled or withdrawn unless the platform specifically provides that option. An on-screen message, transaction record or account history may be used to show whether a bet was received. If you are unsure whether a wager was accepted, check your account history before attempting to place it again.
When a bet may be refused or cancelled
- The bet was not successfully received or recorded by the betting system.
- The relevant game, market or service was suspended, unavailable or closed before acceptance.
- There was a clear technical, display, pricing or processing error.
- The wager was placed after a stated closing time or outside the period in which bets were accepted.
- The account was not eligible to place the wager, or the activity was inconsistent with the account rules.
- The bet appears to involve collusion, manipulation, fraud, abuse, automated activity or another prohibited practice.
- The transaction would result in a breach of a legal, regulatory, payment or risk-control requirement.
If a bet is rejected, cancelled or declared void, the usual outcome is that the stake is returned or the transaction is adjusted in accordance with the applicable game rules and account terms. This does not create an entitlement to a particular result where a technical error, unlawful activity or another exceptional circumstance is involved.
You must not attempt to exploit an obvious error or malfunction. If you notice that a displayed price, result, balance or game feature appears incorrect, stop using the affected feature and report the issue through the available support channel. Continuing to place wagers after becoming aware of a clear error may result in the affected transactions being reviewed.
Results, settlement and payments
Bets are settled using the official result or outcome recorded for the relevant game or market. For casino games, settlement will generally follow the result generated by the game system. For any other available betting product, settlement may rely on the result or information specified in the relevant market rules. A result shown in the account history may be provisional until the relevant event or transaction has been fully checked.
Settlement principles
- A winning wager is settled according to the displayed rules, odds, payout information or other conditions that applied when the bet was accepted.
- A losing wager is settled as a loss of the relevant stake, subject to any voiding or adjustment rule that applies.
- A tie, cancellation, unfinished event or unavailable result is settled according to the specific rules for that game or market.
- Where a bet contains more than one selection, each selection may be treated separately or as part of a combined wager, depending on the product rules.
- Any balance, return or payout displayed in the account is subject to verification, correction and the applicable terms.
- Amounts credited in error must not be withdrawn or spent. Naobet Casino may correct an incorrect credit or recover an amount that was paid by mistake, subject to applicable law.
Displayed odds, returns, balances and game information are provided to assist with betting decisions but may be affected by delays, technical faults or other circumstances. The terms shown at the point of acceptance are important. If a material error affects a wager, the transaction may be reviewed and corrected in line with the relevant rules.
Withdrawals and other payments may be subject to account verification, payment-method checks, transaction monitoring and any applicable conditions. The payment method used may need to belong to the registered player. A request may be delayed or declined where required information has not been provided or where processing the transaction would conflict with legal, security or responsible gambling requirements.
You should keep records of your deposits, wagers, results and withdrawals. Your account history is normally the first place to check a transaction. If a transaction appears incomplete or incorrect, keep the relevant date, game or market information and transaction reference available when contacting support through the channels provided on the website.
Fair play, responsible gambling and disputes
Naobet Casino expects all players to use the service fairly and responsibly. You must not engage in conduct that could compromise the integrity, security or availability of the website. This includes attempting to manipulate a game, interfering with another player’s account, using stolen payment details, creating accounts to bypass a restriction, or using software designed to automate or distort betting activity.
You should only bet with money you can afford to lose. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover previous losses. Set a personal budget before you start and consider setting time and spending limits. Do not chase losses, borrow money to gamble, or continue playing when gambling is affecting your work, relationships, wellbeing or financial commitments.
Safer gambling choices
- Decide how much time and money you are comfortable spending before placing a bet.
- Take regular breaks and avoid gambling when you are upset, tired, under the influence of alcohol or making an important financial decision.
- Use available account controls, deposit restrictions, time reminders or self-exclusion options where you feel they would help.
- Never ask another person to place bets for you or use another person’s account.
- Seek independent support if gambling no longer feels enjoyable or is becoming difficult to control.
If you believe a result, balance, wager or account action is incorrect, raise the issue through the support process made available on the website. Include enough information for the transaction to be identified, but do not send unnecessary sensitive information through an unsecured channel. The matter may be reviewed against the account record, system logs, game information and these rules.
Where a complaint cannot be resolved through the initial review, further escalation options may be available under the applicable terms or legal framework. You should keep copies of relevant messages and transaction records. These Betting Rules may be updated from time to time to reflect changes to the website, available products, legal requirements or operational procedures. The version published on the website will apply from its stated effective date, unless a different approach is required by law.
